Jira vs Redmine: Which one is right for your organization

Redmine and Jira are popular project management tools, Redmine is open-source and customizable, while Jira is geared towards Agile teams and offers advanced features and support. Both have their own advantages, evaluate and choose the best fit for your team and projects.

When it comes to project management software, two of the most popular options to compare on the market are Redmine vs Jira.

Both tools have their own unique features and capabilities, but which one is the best fit for your organization?

In this article, we'll take a closer look at Redmine and Jira, comparing and contrasting their key features, pricing, and overall functionality.

Whether you're a small team just starting out or a large enterprise looking for a robust solution, this article will help you decide which project management tool is right for you.

Quick overview of Jira

Atlassian created Jira in the year 2002 and it was initially built to be an issue and bug tracking application.

Now, Jira software has grown into an agile project management tool catering to software development teams - small and big. Jira offers a plethora of functionalities and integrations to more than 2000 third-party applications. Yet, its USP remains the same till date - issue tracking.

Most teams that are new to project management get started with Atlassian's Trello. And once they require more functionality, they later move to Jira after comparing Trello vs Jira.

Since most software companies are opting for Jira, should you too? Let’s find out.

Jira Kanban Board vs Redmine
Jira Kanban Board

The pros and the cons of Jira

Although Jira software is a pioneer in project management tools, with most apps being modelled on it, it has its pros and cons.

The pros:

  • Atlassian’s Jira is an expert at capturing bugs in your product that can then be assigned to members, prioritized and tracked to completion.
  • Jira software lets you add story points to each issue to quantify the work required to be done and also group related issues using its Epic issue type
  • Jira software has agile capabilities that supports frameworks such as scrum and kanban with features like scrum and kanban boards.
  • Jira is flexible and has a workflow builder that enables you to customize your workflow by setting up rules to define how a work item should move from one status to another.
  • Advanced configurations help you control who can view what work items in which kanban columns.
  • Roadmap functionality aids in a quick overview of the entire project and to track overall progress.
  • A huge collection of more than 2000 third-party apps for use cases ranging from CRM to code review, and more.
Jira vs Redmine
Jira roadmap

The cons:

  • Jira software’s design is not a developer’s favourite as it appears to be streamlined on the outside but leads to micromanagement when you dive inside.
  • Most developers also hate this app for its slow speed.
  • Jira software’s primary unit of work is an issue and not a task which is terrible as you’ll only think of tickets and not features.
  • Jira’s agile capabilities lack finesse when it comes to implementing frameworks like scrum. You don’t get the elegant Sprints view that has built-in agile reports such as burnup and burndown charts. So, check out alternative scrum tools if it is your priority.
  • Jira software’s learning curve is steep, making onboarding new members a living hell.
  • If you fail to set advanced configurations right, miscommunication and lost productivity within your squad can occur.
  • Even though you can create customized workflows, creating it becomes a nightmare due to its complex design.
  • The pricing plan limits onboarding to only 10 members in the free plan and it comes with certain functionality restrictions.

Jira's customer review on Capterra

"Advanced Project & Task Management Features...But How It's Configured is Key to Success.

Pros: I've been using Atlassian products, JIRA in particular, for over 12 years. It's come a long ways in this span in terms of advanced functionality and additional configurable content, and it's consistently proven itself as a market leader in project and task management services. JIRA reporting, dashboard, task tracking, and project development activities are comprehensively impressively designed, easy to use, and highly collaborative for internal teams.

Cons: The success an end user will yield from the software is highly dependent on it being configured in a manner that aligns with the business needs of the customer organization. For example, I've experienced instances where there are growing pains in how internal teams learn to standardize the way they tag tickets for project and task tracking and then use these identifiers to develop reports, create dashboards, and track schedules. If not setup properly by System Administrators then the ROI will be delayed, making it essential for teams to be properly educated and trained on the system. JIRA provides a wealth of content for training & education but worth noting the difficulty an organization can face if not approached strategically and with strong design plans during the discovery phase of implementation.

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Quick Overview of Redmine

Redmine issues vs Jira
Redmine issues

Redmine is an open-source project management and issue tracking tool that is popular among software development teams and other organizations that need to manage and track multiple projects. It is built on the Ruby on Rails framework and is designed to be easy to use and customize.

One of the key features of Redmine is its flexibility. It allows users to create custom workflows and track multiple projects in parallel. It also supports different types of projects, such as software development, IT service management, and event management. Additionally, Redmine provides robust support for various types of content, including text, images, and files, making it easy to share information and collaborate with team members.

Redmine also includes a built-in calendar and Gantt chart, which helps users to plan and track project milestones and deadlines. It also includes a built-in wiki for creating and sharing documentation, as well as a forum for team members to discuss and share ideas.

Redmine also offers a wide range of plugins, which can be installed to extend the capabilities of the software. There are plugins for things like time tracking, budgeting, and even integration with other software such as Github and Trello.

In terms of pricing, Redmine is open-source software, which means it can be downloaded and used for free. However, if you want to host it on your own servers, you will need to pay for server and hosting costs. Also, if you want commercial support and services, you will need to purchase it separately.

Redmine is a powerful tool for project management and issue tracking that is suitable for small and large teams alike. Its flexibility, customization options, and wide range of plugins make it a great choice for organizations that need to manage multiple projects and collaborate with team members effectively.


The pros and the cons of Redmine

Pros of Redmine software

  1. Open-source software which means it can be downloaded and used for free.
  2. Flexible and customizable, allowing users to create custom workflows and track multiple projects in parallel.
  3. Supports different types of projects, such as software development, IT service management, and event management.
  4. Built-in calendar and Gantt chart, which helps users to plan and track project milestones and deadlines.
  5. Built-in wiki for creating and sharing documentation, as well as a forum for team members to discuss and share ideas.
  6. Large number of plugins available to extend the capabilities of the software.
  7. Has a robust support for various types of content, including text, images, and files, making it easy to share information and collaborate with team members.
  8. Has a simple and user-friendly interface.
  9. Can be integrated with other tools and software such as Github and Trello.
  10. Good community support and number of tutorials and guides available online.
Redmine Gantt vs Jira
Redmine Gantt

Cons of Redmine software

  1. Some users have reported that the user interface can be confusing and difficult to navigate.
  2. Limited built-in reporting and analytics capabilities.
  3. Some users have reported that the performance can be slow, especially with large projects and teams.
  4. Limited mobile support and responsiveness.
  5. Fewer built-in features compared to some other project management tools.
  6. Some users have reported that the customer support can be lacking.
  7. Limited scalability, which may not be suitable for very large teams or organizations.
  8. Limited integration options with other tools or software.
  9. Some users have reported that the software can be buggy or prone to errors.
  10. Limited budgeting and financial management features.

It's worth noting that these cons are based on some users' experience and perception, and may not apply to all users and organizations. Additionally, many of these cons can be overcome with the use of plugins or third-party add-ons.


Redmine vs Jira: Price Comparison

Jira and Redmine have different pricing models.

Jira offers a cloud-based subscription service with several pricing plans, including a free plan for small teams and a paid plan for larger teams and organizations. The cloud-based pricing plans are based on the number of users and include different levels of access to features and support. The free plan includes basic functionality and is intended for teams of up to 10 users. The paid plans offer more advanced functionality and start at $7 per user per month for the Standard plan, and $14 per user per month for the Premium plan.

Jira pricing vs Redmine
Jira pricing

On the other hand, Redmine is open-source software, which means it can be downloaded and used for free. However, if you want to host it on your own servers, you will need to pay for server and hosting costs. Additionally, if you want commercial support and services, you will need to purchase it separately. Some companies and organizations also opt to use a paid hosting service for Redmine which includes support, backups and upgrades.

It's worth noting that in terms of pricing, Redmine is generally considered to be more affordable than Jira for small to medium teams or organizations, especially if you are looking for a self-hosted option. However, Jira's cloud-based subscription service may be more cost-effective for larger teams and organizations that require more advanced features and support.


Conclusion

In conclusion, both Redmine and Jira are powerful tools for project management and issue tracking. While both have their own unique features and capabilities, they are geared towards different types of organizations and use cases. Jira is a popular choice among software development teams and Agile teams, while Redmine is more flexible and customizable, making it well suited for organizations with unique or custom workflow requirements.

Redmine is open-source software which is a plus for companies looking for a cost-effective and customizable solution, while Jira offers a cloud-based subscription service with advanced features and support. Both tools have their own advantages and disadvantages, and the best choice will depend on the specific needs and requirements of your organization. It is important to evaluate both options and carefully consider which tool will be the best fit for your team and projects.